To manually remove existing product keys for an Office 2013 program, follow these steps: If you previously activated an Office 2013 program on the computer, try to remove the existing product key If you don't see The latest desktop version of Office, contact your administrator or see the Office article What Microsoft 365 business product or license do I have?.If you see The latest desktop version of Office, then you have an Office subscription assigned correctly.Check whether you have the appropriate license Check your software's documentation for instructions or ask your administrator to do this for you.įor more information about Microsoft 365 Apps for enterprise URLs and IP addresses, see the following Microsoft article: Microsoft 365 URLs and IP address ranges Step 4. If you're behind a firewall, it might have to be configured to enable access to the following:Įach firewall will have a different method for enable access to these URIs. Check whether you're behind a firewallĪre you behind a firewall? If you're not sure, ask your administrator.
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